Thank you for considering InterPathway To get started, I recommend a brief phone conversation to better understand your needs and discuss the most suitable treatment options. This allows us to ensure a personalized approach to your care. After that, we can schedule an appointment at a time that works best for you.

When reaching out, please include your availability, phone number, and the best time for me to contact you. I look forward to connecting with you!

Please fill out the email form with your inquiries and allow 24 hours for a response.

All veterans receive 10% off for services ANY day, not just on Veteran’s Day!

 

Policies & Boundaries

At InterPathway Wellness, we are committed to providing a safe, respectful, and professional environment for every client. In order to maintain the integrity of care and ensure a smooth experience for all, we ask that you review and honor the following policies:

Arrival & Late Appointments

Please plan to arrive 5–10 minutes early for your scheduled appointment. This allows for check-in, a brief consultation, and time to settle in before your session begins.

  • If you arrive late, your session will end at the originally scheduled time out of respect for the next client.

  • Full payment is still required for sessions shortened due to late arrival.

Cancellations & No-Shows

Your appointment time is reserved exclusively for you. We understand that life happens, and unexpected changes can occur. We ask that you provide:

  • At least 24 hours’ notice for cancellations or rescheduling.

  • Cancellations made within 24 hours may be subject to a 50% cancellation fee.

  • No-shows (missing an appointment without notice) will be charged the full session fee.

Repeated cancellations or no-shows may result in restrictions on future bookings.

Health History & Intake Forms

To ensure your safety and the effectiveness of your care:

  • All clients are required to complete a confidential health intake form before their first session.

  • This form includes questions about your medical history, current conditions, medications, surgeries, and areas of concern.

  • Information must be kept up to date. Please notify us of any changes to your health before future sessions.

This information allows us to tailor your treatment plan safely and appropriately. Your privacy is fully respected, and all records are kept confidential in accordance with HIPAA standards.

Payment Policy

Payment is due at the time of service, unless otherwise arranged in advance.

We accept the following forms of payment:

  • Cash

  • Personal checks

  • Credit/debit cards

  • HSA/FSA cards (when applicable)

Returned checks will incur a $30 fee, and future payments may be required in cash or card only.

Health & Safety Considerations

  • If you are feeling unwell, have a fever, or are experiencing any contagious symptoms, please contact us to reschedule.

  • Please disclose any recent surgeries, injuries, or changes in medical status prior to your session.

Respectful Environment

InterPathway Wellness is a space of healing and professionalism. We do not tolerate:

  • Inappropriate behavior

  • Harassment of any kind

  • Disrespect of boundaries, verbal or physical

Any violation will result in the immediate termination of the session, and you may be barred from future appointments.

Small Business Support

We appreciate your support as a locally owned and operated practice. When you show up on time, communicate clearly, and honor our policies, you help us continue to offer individualized, quality care.

Thank you for helping us build a practice based on mutual respect, wellness, and integrity.